Our story
‘Customer experience has always been the final differentiator for any business, and convenience- the next essential of customer experience’. This thought was a trigger point for us to critically identify the challenges in the customer experience for enterprises. When we thought about how to cater to these challenges, it was more related to addressing engagement issues. Our company was conceptualized out of this belief that effective customer engagement can do miracles to your business, and so can engagely.ai- after all the name says it all!
Our purpose
We strive to simplify business communication workflows with our unmatched contextual intelligence and out-of-the-box AI automation solutions.
With the automate-enable-assist approach, we cater to all modern business and customer support needs with one single, easy-to-use, no code yet a very powerful platform. Augmented at each stage of the customer lifecycle, our out of the box AI automation solutions help deliver on demand converged customer experiences and hyper personalized support while driving top-line business growth with reduced operational cost.
Our vision & mission
Our Vision
We envision to empower not only our clients and partners but their customers as well through AI tech
Vision
Our Mission
We aim to transform businesses across the world by helping them automate complete Customer Experience (CX). Our mission is to institutionalize AI tech to enable personalized customer engagements, accelerate data to decisions and deliver cutting edge intelligent Automation for enterprise customers across the globe
Mission
How we have evolved
From customer self-serve first approach to converged immersive experiences to entering Metaverse, our AI automation solution portfolio has evolved and will continue to do so. Over the years, engagely.ai looks forward to emerging as the world’s leading no-code predictive total CX platform by automating conversational experiences for global customers across top industry verticals
And here is our journey so far
Our core values
Integrity with strong ethics is a priority for everyone representing engagely.ai. We maneuver with the highest standards of ethical practices and comply with all applicable laws. This is what makes us live up to the great standards for business conduct and strive to do the right thing in every instance
The FUTURE is NOW
Focus on customer
obsession
Unveil
innovations
Take
apt actions
Ultimate
ownership
Result
oriented
Eager
to learn
