Your Partner Through The Digital Age

Your Partner Through The Digital Age

Engagely NAVNxt for the Future Ready Revenue Cycle Management

An IVR maze without human intervention and the next big thing for RCM BPOs

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Numbers speak louder than words




Reduced operational cost


Increase in productivity


Improved CX

Our solutions

Are bigger than your customer communication challenges

  • Voice AI
  • Chat Automation
  • Email Bot
"voice ai"

Human-like Experience With Voice AI

Automate end to end customer support by seamlessly integrating voice AI solution with your existing systems. Deliver life-like conversations in 100+ languages, wide range of dialects, speaking styles and emotions with Engagely voice bot. The automated speech recognition and response technology helps you drive instant, accurate & personalized customer support and engagements.

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"ai chatbot"

Self Serve-First Approach With Chat Automation

No more keeping your customers on hold! With CX automation, tap into the power of 24*7 customer support. Personalize customer support experience across the languages your customers speak and channels they love- be it social media channels, website, Google business messaging or mobile apps.

Let your customers get instant help with their queries with higher accuracy and efficiency without the need to interact with human agents. Address complex queries with smooth transition from the bot to the human agent if and when required.

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"email bot"

Email Bot- Right from the incoming E-mail to closure response

Leverage the most powerful yet unexplored solution for customer support. With email bot, the entire process of reading thousands of customer mails, understanding context and sentiment, and then providing a tailor-made response to all the mails happens in a matter of seconds, without the involvement of a human agent.

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Real Time Agent Assist powered by Gen AI

Meet the AI-powered expert helping hand to your Agents! The bot for agents empowers them with real-time support and information they need to resolve customer queries across chat, email, and voice. Thereby adding up to a significant boost in agents’ performance in the long term.
The virtual assistant reads or listens to every live conversation between the customer and the human agent. By accurately identifying the intent and sentiments with the help of generative AI, the bot further guides the agent with next-appropriate actions and right-fit recommendations. The agent assist maximizes the ability of customer support agents to handle more complex queries with improved average handling time (AHT). It helps you deliver a better agent and customer experience while improving overall contact center efficiency.
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"Real Time Agent Assist"

Our customers love us

Nothing sounds as wonderful as happy customers' words

Given the sheer magnitude of queries possible in a banking environment, it is a challenge to design a suitable solution – this was done well by the team. It calls for understanding the context and detailing – well done!

Anand Bhatia


It has been a pleasure working with– they bring in the skills and expertise required to deliver solutions at scale. Particularly impressed with the team working with SBI Life.

Vijayakumar Raghavan

VP – SBI LIFE INSURANCE offers a customized and powerful AI based solution that every corporate must have. We are using Engagely platform and now easily driving our team for Sales, Product information, Promotion, Process knowledge at their fingertips. We found as the right partner for chatbot development. Great work done by Engagely team!

Rakesh Vaghela

IT Head- HariOm Communication

To enable an easy digital journey to transact to our clients, Sanctum has partnered with platform to place in investment order requests. Engagely’s Live Agent solution has improved our client experience and reduced the time the team takes to respond and resolve queries. To top this, any new enhancement on the platform gets done very fast and hassle free.

Afreen Changani

Associate VP- Sanctum

Industries we serve is transforming customer experience across industries


With Engagely, help your customers experience unstoppable, modern-day, and fast banking services

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Enhance support and experience functions by automating and making them more efficient, accurate, and regulatory compliant

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Deliver automated contextual and real time support to your customers with end to end insurance journeys automation

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Let your customers experience delightful experience at each stage of a customer journey in the securities services

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Travel and Hospitality

Automate CX workflows and let your guests have hassle-free and world-class experience

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Discover how CX automation can help you improve quality and efficiency of care

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Ed tech

Open up new and better ways of communication for students, teachers, parents and professionals

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Exceed the ever-increasing demand for seamless connectivity, customized solutions, different range of products and services with Engagely CX automation

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Want to know how IVR Navigation Automation for Revenue Cycle Management can help your business?