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Automation brings the most significant revolution in the logistics industry
Today, we are witnessing the rise of AI automation that is simplifying the end-to-end supply chain operations. These NLP driven sophisticated automation systems influence optimized routing, informed decision-making, and reduced labor. AI in logistics ultimately eliminates all the bottlenecks from the logistics process.
For global businesses facing pressure to reduce operational costs and increase efficiency of their logistics operations, AI automation is just a no brainer!
The impact of AI automation Is transforming the logistics industry
22%
Increase in NPS
82%
Automation of user conversations
100%
Drop in fleet waiting time
80%
Time saved in agent training
Introducing real-time intelligence across end-to-end logistics journey
Empowering end-to-end logistics journey with precision based AI automation at key touchpoints
Vendor Support
From processing service requests to sharing invoices and sending push notifications automate manual vendor operations with ease.
Inbound Logistics
The contactless and paperless approach to inbound logistics influences nothing but organized, safe and efficient shipment to warehouses.
Distribution
Hand-held devices, point & scan based authentication of transporter and order verification. It further adds a layer of automation by offering optimized routes, unloading hours and personalized alerts to transporters in their preferred languages.
Customer Support
Providing real-time shipping updates, tracking notifications, generating quotations, booking services and delivery alerts and much more
Simplify Shipment Process
Allow customers to perform scheduling, tracking, & cancellation of their shipment on the messaging apps they prefer.
Autoroute Queries
Complex queries unhandled by the bot intelligently get routed to the appropriate agent, based on its context.
Engagely.ai’s all in one AI suite orchestrates smart automation of logistics operations
Engagely Automation Cloud
The AI automation cloud is transforming the logistics industry with AI based real-time solutions. Right from offering live vehicular updates to providing optimized routing data, the extensive suite of voice, email and chat automation offers an exciting opportunity to upgrade the manual logistics operations with new age smart AI solutions.
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Unified Communication Cloud
Create a unified communication channel that gives your agent a single window console and lets you support customers across multi-messaging and devices with flawless consistency and efficiency in real time. With transformative features like real-time language translation with UTF, quick allocation and prioritization, predictive maintenance and more, drive superior CX like never before.
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Customer Analytics Cloud
The built-in AI analytics system gathers customer data from all the channels and touchpoints across the logistics journey, and further deeply analyzes it to reduce unstructured data and turn it into meaningful and actionable insights.
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What sets Engagely.ai apart from the rest?
Ready-To-Use Logistic AI Models
Faster Deployment With No Code
Advanced Proprietary NLP Engine
Multi-Layered AI Based Data Security
Omnichannel & Multilingual Support
AI automation ensures high data security across the logistics journey
Network Segmentation To Isolate Different Logistics Entities
Real-Time User Activity Tracking
SSL (Secure Socket Layer) Based Data Encryption
Encryption Algorithms Available During Transit
24/7 Risk Monitoring
Offering AI based smart customer engagement across 35+ channels in text, voice and email
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